Our people
Garrison Ash prides itself on having a team whose members are degree qualified and experienced, as well as possessing the passion to provide quality services to clients.
You will have access to our business management and consulting teams, encompassing people from the following fields:
• Finance and Accounting Management
• Operations Management
• Marketing Management
• Information Technology and Organisational Performance Management
• Law and Business Management
• Nursing Administration
• Corporate Education
• Counseling
• People and Organisation Management
By partnering with Garrison Ash, you will also have access through our team to residential aged care experts in areas such as building, design and project management.
Sam Fung
Managing Director
Sam has been the Managing Director of Garrison Ash Consulting since 2002. Sam is a Member of the Australian Institute of Company Directors and the Australian Institute of Management. He was an Adviser on the Australian Government Department of Health and Ageing Adviser’s Panel and is an Approved Provider of Residential Aged Care in Australia under the Aged Care Act 1997.
Prior to working with Garrison Ash, Sam was a partner at Trinity Management Services. He has consulting experience in aged care, physiotherapy and retail services in NSW and Victoria. His current board involvement includes Fairlea Residential Aged Care, Crown Gardens Residential Aged Care Facilities and Blakes Preparatory School.
Sam completed the MBA (Executive) with distinction at the Australian Graduate School of Management, conferred jointly by the University of Sydney and University of New South Wales.
Sumi Lim
Chief Executive Officer
Sumi brings over 20 years professional experience working with clients and organisations from small business through to multi-nationals, predominantly in the Financial Services & Residential Aged Care sectors.
Sumi started her career in the corporate world as a marketing specialist. Previously at DuPont and Western Union (both listed on the NYSE), she has managed client portfolios spanning across 15 countries in the APAC region and demonstrated her ability to build brands, volumes, profit and market share.
Whilst undertaking the Executive MBA program at the AGSM, Sumi began working as a marketing consultant for Garrison Ash in 2002. She demonstrated herself to be an innovative and high-energy sales, marketing and product leader, with a proven ability to deliver outstanding business results. Under her leadership, the executive team was able to increase and maintain high occupancy levels of 90-100%.
Sumi’s innovative strategic planning and leadership capabilities saw her promotion within Garrison Ash to a Senior Consultant (2005), General Manager (2009) and ultimately to become our Chief Executive Officer (2012). She has demonstrated rapid P&L turnaround of underperforming clients, bringing excellent results through focused strategy implementation and her strength in people management. Sumi has expertise in building start up brands and new businesses, and has successfully led the opening and rebranding of several of our clients. Sumi has a proven ability in talent acquisition and performance management, which has been crucial to the growth and success of Garrison Ash and its clients. She is currently responsible for leading an organisation that manages 340 employees.
Sumi’s extensive experience has equipped her with the business know-how of marketing strategy, business development, project management, and organisational development to bring about growth and long term benefits to residential aged care owners and their customers.
Sumi holds an MBA (Executive) from the National University of Singapore, is a Certified Practising Marketer (CPM) of the Australian Marketing Institute, & is enrolled in the Masters of Nursing (Graduate Entry) program at the University of Sydney.
Gee Yong Sor
Director of Nursing Consultant
Client Relationship Consultant and Corporate Educator
Gee Yong Sor has a wealth of experience in Nursing, spanning across 38 years, and has been a valuable asset to Garrison Ash. Gee Yong has over 13 years management experience, which includes her work as our Director of Nursing (DON) at Fairlea Aged Care (2000-2008) and more recently as the Acting DON at another of our client facilities: Crown Gardens Aged Care (2011-present). Between these DON positions, Gee Yong has worked as a Client Relationship Consultant and Corporate Educator for Garrison Ash, which she continues to do atop of her DON responsibilities.
Gee Yong is extensively qualified. She initially completed Certificates in General Nursing (1976) and Midwife Nursing (1977). However, since then Gee Yong has had ongoing professional development and education throughout her career, including the completion of an Associate Diploma in Clinical Nursing Studies (Gerontology) (1989), Certificate IV in Assessment and Workplace Training (2005), Certificate in Assessment Fundamentals Part 1(Aged Care Quality Assessor’s course) (2009), Accredited Certificate IV in Palliative Care education (2010), and numerous other qualifications. Furthermore Gee Yong’s linguistic skills are a significant asset to her work, speaking fluently in English, Chinese (Mandarin, Cantonese, Hokkien and Hakka dialects), and Bahasa.
Gee Yong’s management skills in aged care have been thoroughly demonstrated through her achievements during her employment with Garrison Ash. Gee Yong has had excellent records in maintaining occupancy for our facilities, with an average annual occupancy maintained at 99% during her time at our client Fairlea. She has successfully led Fairlea through three rounds of accreditation (2000, 2003 and 2006); she also assisted in the accreditation of Crown Gardens in 2009; furthermore, she recently in 2011 led a new team to achieve accreditation for a new low care section of Crown Gardens, whilst simultaneously raising occupancy and improving the wage/ACFI ratio.
Eike Law
Director of Nursing
Eike Law has extensive experience as a Registered Nurse, with six years experience in acute care, working in the ICU, followed by twenty years working as a nurse in aged care.
Eike gained her Bachelor of Nursing at the University of Sydney in 1999. She worked for Garrison Ash at our client Fairlea Aged Care as the Deputy Director of Nursing (DDON) for seven years before she was promoted to the position of Director of Nursing in 2008. Whilst Eike was the DDON at Fairlea, she supervised clinical care and coached the staff as an Educator. She has continued her professional development by taking courses in aged care (for example, gaining the Cert IV in Assessment and Workplace Training) to ensure her service to aged care is up-to-date and effective. She assisted the previous DON to set up the low-care facility at Fairlea Aged Care in recruitment, staff training, and financial management.
Eike is highly involved in her role as Continuous Quality Improvement officer in occupational health and safety, food safety, infection control, and fire safety.
When Eike took up the DON position in early 2008, her exceptional leadership, management and organisational skills were demonstrated as her responsibilities extended to managing the extensive and complicated renovations in the high-care facility. This involved using her adaptive problem solving skills to develop contingency plans pertaining to occupational health and safety, managing both the nursing and renovation staff to maintain smooth running of operations, and all the while ensuring high quality care to residents. During this challenging time, Eike's leadership motivated the staff to be supportive, flexible, and committed to resident care. Her positive thinking, flexibility and calmness influenced the staff to use this same philosophy in their day-to-day interaction with our residents. Residents' relatives comment that Eike's pervasive positive influence can be seen in both the staff's sensitive care of the residents as well as their interactions with the relatives.
Stephanie Lau
Director of Nursing Consultant
Stephanie Lau is our current Director of Nursing at Crown Gardens – High Care. She joined Garrison Ash in 2011, having worked in the aged industry for 15 years, including 10 years at a nursing home in Merrylands, where her nursing and management skills saw her promoted to a Deputy Director of Nursing (2007), and then to a Director of Nursing (2009). Stephanie’s tertiary education includes a Bachelor of Arts (Design) (2003) from the University of Western Sydney, and a Bachelor of Nursing (2006) from the University of Technology Sydney.
Stephanie brings a wealth of experience across all facets of the aged care business, having worked from the ground up. Prior to and during her university studies, Stephanie began her work in the aged care industry in facilities in Ryde and Merrylands. She worked in roles ranging from a kitchen hand to an administrative office and a maintenance officer. Upon graduating with a nursing qualification, Stephanie continued to pursue her passion for aged care as a registered nurse. Stephanie’s focus, determination and strategic thinking were recognised throughout her work, seeing her progress into managerial roles as a DDON and then a DON. This ground-up experience has helped develop her strength in people management across all positions within our aged care facilities. Stephanie develops high performance teams and excels in handling industrial relationships.
During Stephanie’s work as DON at an aged care facility in Merrylands, she oversaw significant renovations to the facility. Stephanie ensured the safe and successful operation of the occupied facility throughout the 18 months of renovations. As DON at our Crown Garden’s facility, Stephanie has successfully increased occupancy from 74% to 100% within an 8 month period. She has also implemented improved systems across multiple facets of our aged care facility, ensuring policies and procedures are in place for accreditation. Stephanie’s ability to set goals and achieve them within quick deadlines has been an asset to our company. She is a strategic and creative thinker, who brings energy and solutions to reality.
Felisa Hall
Interior design consultant
Felisa brings over eight years of aged care specific interior design experience to the Garrison Ash team, along with a wealth of other design experience since beginning her professional career in 1995. During her time at Garrison Ash, Felisa has been crucial to numerous development projects, including the development of two new 25-bed wings and interior renovations for our Fairlea Aged Care facility, and renovations of our Crown Gardens Aged Care facilities (High and Low Care). Felisa’s aged care tailored interior designs have helped increase occupancy levels across all of the client projects she has worked on with Garrison Ash. Felisa works intimately with Garrison Ash’s marketing and branding team to create environments that are reflective of the brand personality of facility, and sensitive to the unique requirements of aged care interiors.
Felisa has a firm grasp of aged care and dementia specific needs, creating functional spaces that are calming, comfortable and safe. She likes to start with a neutral palette and then add colour through soft furnishings and decoration. Felisa’s designs reflect her careful consideration of the balance between making a home-like environment whilst also providing a functional space that caters to the needs of the residents and carers alike. Felisa’s creative designs in aged care have ranged from high care residential, to ethnic-specific and hotel-like spaces.
Prior to commencing work at Garrison Ash, Felisa had a broad range of professional interior design experience. Following graduation from Bachelor of Design (Interiors) at the University of Technology Sydney in 1994, Felisa worked for several Sydney based firms on projects ranging from restaurants, to golf clubs, residential developments and commercial spaces. Following her success in these projects, Felisa began to do freelance consulting to other Sydney design firms. From 2000-2003, Felisa continued her interior design career in the United Kingdoms market, contracting to several large projects including the Radianz Head Office London UK (GBP 1.4 mill), the New Wembley Stadium London UK (GBP 715 mill) and the Ipswich Town Football Club.
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